ibaje Frequently Asked Questions

Visit the ibaje Register page and complete the sign-up form. You need to provide your mobile number, email address, and date of birth. Choose a strong password and agree to the terms. Your account is active immediately after you verify your mobile number via SMS.

Yes. You must be at least 18 years old to register and play at ibaje. We verify age during registration and may request identification documents at any time. Underage gambling is prohibited under Bangladeshi law and ibaje terms of service.

No. Each player is allowed only one account at ibaje. Creating multiple accounts (duplicate accounts) violates our terms and may result in account suspension and forfeiture of balances and bonuses. Use your personal mobile number and email when registering.

Go to the ibaje Login page and click "Forgot Password." Enter your registered mobile number or email. You will receive a password reset link via SMS or email. Follow the link to set a new password and regain access to your account.

ibaje accepts the following payment methods for deposits:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

All methods support deposits in BDT (৳). Choose your preferred method from the cashier page and follow the instructions.

The minimum deposit is ৳400. This applies to all payment methods including bKash, Nagad, Rocket, Upay, and Bank Transfer. Deposits below ৳400 will not be accepted.

Deposits are typically credited within 3 minutes for bKash, Nagad, Rocket, and Upay. Bank transfers may take 10 to 30 minutes depending on your bank. If your deposit does not appear after 30 minutes, contact support at [email protected] or use live chat.

ibaje does not charge fees for deposits. However, your mobile wallet provider (bKash, Nagad, Rocket, Upay) or bank may apply their own transaction fees. Check with your provider before depositing.

The minimum withdrawal is ৳1,400. Requests below this amount will not be processed. Plan your withdrawals to meet the minimum threshold.

Withdrawals are usually processed within 5 minutes for verified accounts. First-time withdrawals may take up to 6 hours as we complete identity verification (KYC). Once your account is verified, all future withdrawals are processed within 5 minutes.

KYC (Know Your Customer) is a verification process required before your first withdrawal. You must upload one of the following documents:

• National ID Card (NID)
• Passport
• Driving Licence

Our team reviews your documents within 24 hours. Once approved, you can withdraw funds. For step-by-step instructions, see the ibaje Withdrawal & KYC Guide.

The daily withdrawal limit depends on your VIP tier. Classic members can withdraw up to ৳120,000 per day. Higher tiers have higher limits. Check your VIP status in your account dashboard or visit the ibaje Bonus & VIP page for details.

New players receive a 120% bonus on their first deposit, up to ৳12,000. For example, if you deposit ৳5,000, you get an extra ৳6,000 in bonus funds. The minimum deposit to claim the bonus is ৳400. The bonus has an 18x wagering requirement and is valid for 7 days from the deposit date.

Wagering requirements specify how many times you must bet the bonus amount before you can withdraw it. At ibaje, the requirement is 18x. If you receive a ৳6,000 bonus, you must place ৳108,000 in total bets (৳6,000 × 18) before the bonus becomes withdrawable. Only eligible games count toward wagering.

Most slots and fishing games contribute 100% toward wagering requirements. Table games such as Teen Patti and Mini Baccarat contribute 10% to 20%. Live casino games vary by game type. Check the full wagering contribution table on the ibaje Bonus & VIP page before playing.

No. You can only have one active bonus at a time. Complete the wagering requirements for your current bonus before claiming another. If you deposit while a bonus is active, the new deposit does not trigger an additional bonus until the previous one is cleared or expired.

ibaje offers 1.3% daily cashback on net losses for Classic members. Cashback is calculated at midnight (Bangladesh time) and credited to your account automatically. Higher VIP tiers receive higher cashback rates. There is no wagering requirement on cashback, and you can withdraw it immediately.

ibaje offers over 6,000 games including:

• Slots (Fortune Rabbit, Fortune Tiger, Golden Land, and more)
• Live Casino (Mini Baccarat, Teen Patti, Roulette)
• Card Games (Teen Patti, Poker variants)
• Fishing games (Fishing Expert)

Games are powered by providers such as JDB, Red Tiger, Habanero, FA Chai, and Sexy Gaming. Browse the full game lobby on the ibaje Casino page.

RTP (Return to Player) is the percentage of total bets that a game pays back to players over time. For example, a game with 96.9% RTP returns ৳96.90 for every ৳100 wagered on average. RTP is calculated over millions of spins and does not guarantee individual session results. See RTP percentages for specific games in the ibaje Slots Guide.

Yes. Most slots and casual games at ibaje offer a demo mode. You can play with virtual credits to explore the game before betting real money. Demo mode does not require a deposit or login. Note that live casino games and some exclusive titles are only available for real-money play.

Bet limits vary by game. Slots typically allow bets from ৳1 to ৳50,000 per spin. Card games like Teen Patti start at ৳2 and go up to ৳10,000 per hand. Check the game info panel before playing for exact limits. High rollers can request higher limits through VIP support.

ibaje support is available 24/7 via:

• Live Chat (click the chat icon in the bottom-right corner)
• Email: [email protected]

Live chat is the fastest option for urgent issues such as deposit delays or account lockouts. Email support responds within 2 to 6 hours.

Yes. ibaje uses SSL encryption to protect all data transmitted between your device and our servers. We do not share your personal information with third parties except as required by payment processors and legal authorities. Read the full Privacy Policy for details on data handling and storage.

Go to your account settings and select "Responsible Gaming." You can set daily, weekly, or monthly limits for deposits and losses. Once set, limits cannot be increased immediately. They take effect after a 24-hour cooling-off period. For more tools and resources, visit the Responsible Gaming page.

Yes. Contact support via email at [email protected] or live chat and request account closure. You must withdraw or forfeit any remaining balance before closure. Permanent closures cannot be reversed. If you need a temporary break, use the self-exclusion feature instead.